Care Connect Client and Supplier Services Portal Developement

The Opportunity

Care Connect is one of Australia's leading home care NFP organisations and connects clients in the aged care, disability, and mental health communities with services that help them continue living independently at home.

They were seeking a solution where both clients and suppliers could self-manage service delivery, service agreements, schedules, financial statements and more.

Our Approach

Care Connect engaged Sida4 (as 4impact) to design, develop, host and support a set of portals for clients and suppliers. These portals needed to provide users with web browser and mobile interfaces into Care Connects existing enterprise systems, which operated in a secure back-office environment. We developed an API layer to run in between back-end Dynamics 365 services and front-end supplier portal. Later, we upgraded the API to facilitate the migration of D365 from on premises to Azure cloud.

Project Outcomes

The portals were deployed in Australian cloud computing data centers, using a serverless architecture.

Serverless architecture bridges the gaps between secure, enterprise-grade back-office systems and a web-scale environment.



Key Services, Technologies and Toolkits

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Note: The information presented in this case study is for educational and informational purposes only. Results or outcomes presented in the case study may not be typical and should not be used as a basis for making decisions without first consulting a qualified professional. Sida4/4impact disclaims any liability for any loss or damage resulting from the use of or reliance upon the information contained in this case study.

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